Delivered what was promised
Good experience overall. The loyalty programmes results took a couple of months to land but we got there. Communication is solid.
Retention is the new acquisition
TrueStone Partners is a London-based Email & CRM and e-commerce agency founded in 2007. The team works with UK brands on HubSpot implementation, Klaviyo management and Lifecycle marketing, combining senior specialists with transparent reporting and a focus on measurable commercial outcomes.
Good experience overall. The loyalty programmes results took a couple of months to land but we got there. Communication is solid.
A competent agency that delivers what it promises. TrueStone Partners handled our lifecycle marketing work well, though reporting could be more detailed at times.
We have worked with TrueStone Partners for over a year now and the results speak for themselves. Reporting is transparent, the team is proactive, and they genuinely understand our market.