Randstad

Randstad agency steals money from workers. I worked for them as a telehandler operator for 2 days. Before starting, we agreed on 9 hours paid per day. However, when it came to payment, they only paid me for 8.5 hours per day. That might sound like a small difference, but over the 2 days I was underpaid £21 and the principle matters. If they do this to every worker, it adds up quickly. Randstad excuse was that their client only paid them for 8.5 hours, so they paid me the same. But that is not my problem. My agreement was with the agency, not their client. We agreed 9 hours, and that should be honoured. I contacted them several times trying to resolve this properly, but they either ignored me or kept repeating the same excuse. It felt like a “computer says no” attitude, with no willingness to take responsibility or fix the issue. Very disappointing experience. Be careful if you work with this agency, check your hours and payments closely. P.s I have written proof of the agreed hours and payslip.

This is my first experience working with Randstad and it's been nothing but great. Hollie Furby has excellent manners and cares for her clients. She is very straightforward and honest, something that's very rare nowadays. Never had payment problems or any kind of issues. Would definitely recommend

Randstad Luton have been so helpful to me when needing to find supply teaching work. I was quickly set up on a long term supply job at a lovely local school and have been so happy there. The process of joining Randstad and beginning work was very simple and easy. Winnie has been so reassuring, she is very friendly and the communication is very good. I would very much recommend this agency, I chose this agency after someone else recommended it and I can see why! I owe Winnie so much for finding me a job that I have felt so happy in and making the whole process smooth for me - she is brilliant!